KHAIRUL SALEH; FAHRIZI. OPTIMALISASI CRM SEBAGAI KUNCI LOYALITAS KONSUMEN DI COFFEE SHOP: STUDI KASUS COLD N’ BREW. Jurnal Educatio Amerta, [S. l.], v. 3, n. 2, p. 156–162, 2024. DOI: 10.70900/jea.v3i2.100. Disponível em: https://journal.danisapublisher.id/index.php/JEA/article/view/100. Acesso em: 27 oct. 2026.