PENGARUH PENERAPAN SISTEM OUTSOURCING TERHADAP JOB INSECURITY DAN TURNOVER INTENTION PADA KARYAWAN OUTSOURCING DI KOTA BANDAR LAMPUNG

Abstract

The implementation of an outsourcing system has become one of the strategies adopted by companies to improve the efficiency of human resource management. However, this employment system often presents various challenges, particularly regarding the emergence of job insecurity and turnover intention among outsourced employees. This study aims to examine the effect of the implementation of the outsourcing system on job insecurity and turnover intention, as well as the effect of job insecurity on turnover intention among outsourced employees in Bandar Lampung City. This study employed a quantitative approach using a survey method. Data were collected through questionnaires distributed to 107 outsourced employees in Bandar Lampung City. The data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with the assistance of SmartPLS software. The findings indicate that the implementation of the outsourcing system has a positive and significant effect on job insecurity. In addition, the implementation of the outsourcing system also has a positive and significant effect on turnover intention. Furthermore, job insecurity has a positive and significant effect on turnover intention and is identified as the most dominant factor influencing employees' intention to leave the organization. These findings suggest that the characteristics of the outsourcing system, which have not fully provided employment security, contribute to higher levels of perceived job insecurity and employees' intention to leave their jobs. Therefore, companies are encouraged to improve the management of the outsourcing system by ensuring clear employment contracts, effective communication, protection of employees' rights, and opportunities for career development to reduce job insecurity and minimize turnover intention.